Shipping policy
Shipping Policy – Manmohak Qala
Last updated: 10 August 2025
At Manmohak Qala, we take pride in delivering your handcrafted treasures with care and efficiency.
1. Processing Time
-
All orders are processed within 2–4 business days after payment confirmation.
-
Custom or made-to-order pieces may require additional processing time, which will be mentioned on the product page.
-
Orders are not shipped or delivered on Sundays and public holidays.
2. Shipping Charges & Delivery Time
We offer shipping across India. Shipping charges and timelines may vary based on your location:
| Shipping Type | Delivery Time (after dispatch) | Charges |
|---|---|---|
| Standard Shipping | 5–8 business days | ₹50 / Free above ₹500 |
*Express shipping is available in select locations only.
3. Order Tracking
Once your order is shipped, you will receive an email/WhatsApp notification with the tracking number and courier details.
4. Shipping Partners
We work with reliable courier partners like Amazon, Delhivery, Blue Dart, DTDC, and India Post to ensure safe delivery.
5. Delays
While we strive to deliver on time, delays can occur due to:
-
Weather conditions
-
Courier issues
-
Remote area delivery challenges
In such cases, we will keep you informed.